BLS International strives to provide the best service to visa applicants. If our service
corresponds to your expectations or if you want to let us know about your satisfaction,
or even to share your feedback to improve our services, please do so as soon as
possible. If you report an incident or an error, we will immediately launch an
investigation and respond to you within 2 days. If we are unable to respond to you
within 2 days, we will inform you.
In the event of error on our part, we will proceed with the necessary corrections. If you
have been satisfied, your assessment will allow us to identify what we do best with a
goal of continuous improvement. If our Employees provided you an exceptional service,
please let us know also.
To transmit your complaint, your feedback or comments, kindly use one of the following
methods:
either by requesting to write it on the register at your disposal by the VAC
manager in each of our visa centers,
Please Click here
to initiate the feedback process
In any case, kindly identify yourself (name, number, passport number) and provide your
contact details (email address, phone number, address). If you have submitted a visa
application, kindly add your date of birth and the reference number of your file.
If you are not satisfied with our response, you can transmit your complaint to the
Consulate General of Spain in Nouakchott.
Please note that the Visa Application Centers will be closed on Public Holidays
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